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Under the direction and guidance of the Vice President of Revenue Cycle, the Director of Patient Financial Services (PFS) is responsible for the daily operations and strategy of the organization’s business office functions, including ensuring the timely and accurate completion of billing, collections, cash posting and more. This role develops and implements policies and procedures that support Mosaic’s mission, vision, and values, while promoting a positive patient financial experience. The PFS Director leads the team to ensure all functions are completed in a timely and compliant manner and monitors departmental performance to make sure productivity and quality standards are consistently being met. The Director will perform supervisory responsibilities in accordance with the organization’s standards and applicable laws; supervising a staff of 70- 100 caregivers. Responsibilities include selecting, training and retaining caregivers; planning, assigning, and directing work; evaluating performance, rewarding, coaching, and counseling caregivers.
This position is employed by Mosaic Health System.

Oversee/coordinate the installation and maintenance of new and existing software tools, which includes an automated professional revenue cycle reporting and analytics and benchmarking tool, responsible for the development, maintenance, and enhancement of revenue cycle databases.
Assist VP in implementing the vision of a high performing revenue cycle with the implementation of best practice process through focused measurement and action planning.
Directs the Revenue Cycle Integrations & Revenue Realization department, to ensure the timely and accurate delivery of revenue cycle reports and analytics designed to drive financial performance operationally and strategically.
Creates data pulls and analytics for regulatory compliance audits and payor audits and utilizes empirical data to identify areas of improvement in the revenue cycle. Responsible for the development and delivery of analytics suite to comprehensively describe the health of the enterprise revenue cycle, including front-end analyses, clinical documentation and coding metrics, A/R performance reporting, as well as assisting in the enhancement of the hospital and professional reserve model.
Prepares presentations and analysis of metrics for Finance Committee, C-Suite Meetings, Administrative Director meetings, and other venues as required

Bachelor’s Degree preferred in Finance, Healthcare or related field. Master’s degree helpful.
At least 7 years of healthcare financial operations and/or financial reporting experience preferred where at least 5 of the 7 years occurred in or support of healthcare business operations OR 5 years of revenue cycle reporting experience. Prior PFS, PAS, and HIM exposure preferred. Prior experience with systems integrations and conversations necessary. Cerner Millennium experience helpful. At least 5 years in a managerial role is required OR 3 years of proven leadership roles and responsibilities within a Cerner environment with proven successes in leading teams and implementing key initiatives.

Seniority Level
Director

Industry
Health, Wellness & Fitness Hospital & Health Care

Employment Type
Full-time

Job Functions
Health Care Provider